With our ITSM Assessment Services, you can get a solid understanding of your current ITSM state and receive recommendations on how processes can be improved and how future needs can be addressed and accommodated.

IT components we assess:

• IT policies and procedures.
• ITAD Solutions
• Server infrastructure.
• Network infrastructure.
• Data storage infrastructure.
• Cloud services.
• Business applications.
• Network security.
• Enterprise IT Solutions.

Micropeer help build a vision of the initiatives needed to align your IT capability with your business goals, along with a clear understanding of the recommended time frame, sequence, and estimated cost of the improvements.

Our IT consultants leverage their expertise to help find hidden inefficiencies in the business, analyze your spending, review your technology usage, and offer you a partnership that will optimize your business processes and IT costs.

Micropeer helps your business prepare for disasters by executing robust IT risk and data protection assessments, so you can identify gaps, build the right processes, and manage risks effectively.Our comprehensive cybersecurity assessment identifies your level of risk and defines a mitigation approach to minimize and manage your threats and vulnerabilities.

Micropeer has the resources and technology needed to help your organization execute projects successfully and guarantee a high return on your technology spending.

Service scope:

• Planning the project life cycle.
• Budgeting and scheduling the project.
• Organizing and managing communication between project participants.
• Monitoring and enhancing project performance.

Goal: to improve your business efficiency by planning, prioritizing and guiding your digital transformation initiatives.

Digital transformation areas:

• Digital customer experience: ecommerce, immersive digital experience, digitization of in-store experience.
• Digital finance: digitalization of financial management operations, AI-powered financial planning and analysis.
• Digital supply chain: demand forecasting, e-procurement, inventory and multi-channel order management.
• Digital customer service: multi-channel service desk, remote servicing, AI-powered chatbots.
• Industry 4.0: production optimization, preventive maintenance, digital twins, quality control.
• Healthcare digitization: telemedicine, remote health monitoring, digital patient engagement, medical image analysis.
• Digital work environment: daily workflow automation, team collaboration, remote work, e-learning.

Many organizations are bound by compliance regulations and standards, such as HIPAA, FINRA, PCI-DSS, NIST/CMMC, and ISO standards.

Micropeer provides compliance-readiness risk assessments, gap analysis, and remediation planning, along with audit preparation. Our IT consulting experts make sure your organization has a clear and well-documented framework that leads to successful industry compliance!

Business interruptions happen, and a continuity and disaster recovery plan is vital to keep your company up and running through whatever crisis you might face.

As an information technology consulting firm, Micropeer helps you formulate a BC/DR plan that encompasses how employees communicate in a crisis, where they go to find the information they need, and how they can access the tools and processes they need to perform their jobs in any situation.

Many businesses are transferring their data and applications from on-premises data centers to private or public clouds, typically to reduce costs, increase security, and build redundancy.

Our IT consultancy helps you develop the right cloud migration strategy, including having the right cloud security in place. We take you through the pros and cons, help you evaluate cloud providers, calculate costs, and then implement a plan to ensure a successful cloud migration project.

A vCIO is a semi-dedicated IT executive who provides short- or long-term support for IT strategy, operations, and leadership. If your business needs strategic direction but you don’t have the budget for a full-time CIO, a vCIO is an excellent choice to help you set your priorities and manage your day-to-day technology operations.

Our seasoned vCIOs have helped hundreds of other companies navigate the same challenges you’re facing.

With deep industry expertise, our IT experts can re-architect and overhaul complete systems or provide a plan for small problem areas to keep things running smoothly – each with equal expertise and commitment.

Goal: to integrate transformative digital technologies and bring disruptive changes to your business model and processes.

Disruptive technologies we work with:

• Cloud Services
• Infrastructure
• Networking Services
• Cybersecurity
• Digital Services
• Machine learning
• Artificial intelligence
• Big data
• Data science
• Blockchain
• IoT
• Virtual reality
• Augmented reality
• Computer vision
• Multi-component ERP

Service scope:

• Estimating the value your technology of choice may bring.
• Planning the roadmap of technology adoption, starting from license choice to implementation specification.
• Implementing the required software.